Holy Spirit School Status - WiFi Degradation

WiFi Degradation - Science Lab & Gym

Incident Report for Holy Spirit School

Postmortem

Incident closed. Science lab restored and stable. Power disruption along with DNS update caused the device to drop off the network.

Gym#6 will remain offline. Decision was made to not restore this AP since AP is at EOL, the gym is over built and currently has adequate wifi coverage. Eventually the entire Meraki infrastructure will lifecycled with same or other solution. SNS will drive this effort

Posted Nov 01, 2022 - 17:27 PDT

Resolved

Incident closed. Science lab restored and stable.
Gym#6 remains offline. Decision was made to not restore this AP since AP is at EOL, the gym is over built and currently has adequate wifi coverage.

Posted Oct 31, 2022 - 09:30 PDT

Identified

Science Lab restored.
Gym#6 still dead

Posted Oct 31, 2022 - 07:49 PDT

Investigating

Science Lab and Gym#6 AP experience degraded performance for 30min before dropping offline

Posted Oct 26, 2022 - 09:35 PDT

This incident affected: Campus Network.